Customer Service Supervisor

The Customer Service Supervisor plays an important role in making sure each client’s journey feels smooth, professional and well managed. This role supports the front-of-house and customer service side of the clinic, helping clients with enquiries, appointments, follow-ups and general support.

The role includes:

Managing bookings, enquiries and appointment changes
Supporting reception and front-of-house staff
Coordinating appointment times with treatment providers
Helping clients feel welcomed and informed
Supporting follow-up communication after appointments
Handling concerns or complaints professionally
Maintaining accurate client and booking records
Protecting client confidentiality and personal information
Supporting high standards of customer care across the clinic

More Than a Treatment, A Trusted Experience

Clients come to Angel’s for treatments, but they return because of the way they are looked after.

Every enquiry, appointment, follow-up and conversation is handled with care, so clients feel listened to, respected and in safe hands from start to finish.

Angel’s Beauty Laser & Skin Clinic is built on more than treatments alone. A professional client experience depends on organisation, communication, trust and consistency behind the scenes.

Our team supports the day-to-day running of the clinic so that clients feel welcomed, informed and looked after at every stage.

The people and roles that help Angel’s Beauty Laser & Skin Clinic run smoothly, professionally and with care.

Behind the Clinic

Advertising and Marketing Associate

The Advertising and Marketing Associate supports the clinic’s visibility, online presence and client communication. This role helps Angel’s share information about treatments, promote services clearly and keep the website, social media and marketing content professional and up to date.

The role includes:

Creating and supporting marketing campaigns
Managing social media content and online updates
Supporting local advertising through digital platforms
Keeping website treatment information accurate
Promoting services such as laser, PRP, facials, HIFU and skin treatments
Supporting newsletters, offers and seasonal campaigns
Helping maintain the clinic’s brand and online reputation
Reviewing campaign performance and client engagement
Ensuring content is professional, accurate and respectful of client privacy

Clinic Management and Daily Operations

The clinic also relies on strong day-to-day organisation to keep everything running properly. This includes staff coordination, salon standards, stock, appointment flow, client satisfaction, health and safety, and general operational support.

The role includes:

Supporting the daily running of the clinic
Helping coordinate staff rotas and attendance
Monitoring service standards and client experience
Supporting stock control and product organisation
Helping maintain a clean, safe and professional setting
Supporting opening and closing procedures
Assisting with staff communication and training
Helping ensure policies and procedures are followed

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Customer Service Supervisor

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The Customer Service Supervisor plays an important role in making sure each client’s journey feels smooth, professional and well managed. This role supports the front-of-house and customer service side of the clinic, helping clients with enquiries, appointments, follow-ups and general support.

The role includes:

Managing bookings, enquiries and appointment changes

Supporting reception and front-of-house staff

Coordinating appointment times with treatment providers

Helping clients feel welcomed and informed

Supporting follow-up communication after appointments

Handling concerns or complaints professionally

Maintaining accurate client and booking records

Protecting client confidentiality and personal information

Supporting high standards of customer care across the clinic

More Than a Treatment, A Trusted Experience

Behind the Clinic

Advertising and Marketing Associate

Clinic Management and Daily Operations

Clinic Management and Daily Operations

The clinic also relies on strong day-to-day organisation to keep everything running properly. This includes staff coordination, salon standards, stock, appointment flow, client satisfaction, health and safety, and general operational support.

The role includes:

Supporting the daily running of the clinic

Helping coordinate staff rotas and attendance

Monitoring service standards and client experience

Supporting stock control and product organisation

Helping maintain a clean, safe and professional setting

Supporting opening and closing procedures

Assisting with staff communication and training

Helping ensure policies and procedures are followed